Customer Service Team Leader

Part time (evenings) - Monday - Thursday 6:00 - 9:00 pm & 1 in 2 Sat 9:00 - 1:00 pm

Salary: £15,500 to £17,500 pro rata


Location:

Based in Aust near Thornbury. A great North Bristol location in a modern, friendly out of town office. Located less than 30 minutes from Bristol City centre, with good motorway links, avoiding congested traffic black spots and with plenty of free parking.

Company:

We are a young and successful finance company, who are rapidly expanding and moving into new and exciting areas. The nature of the business is to provide Premium Finance.

It is primarily a telephone based role.

? It involves building positive relationship with internal and external customers.
? Supporting Team Members and Management in the growth and motivation of all aspect of the business.
? Coaching, mentoring and empowering your Team within a personal development framework.
? Representing Panacea in various areas of the business showing respect, confidence, knowledge and exemplary behaviours

The role will be challenging, varied, exiting and rewarding. A hands on approach will be needed and specialised training available.

You will need to be:

? Precise, accurate
? Willing to embrace change.
? IT literate.
? Positive and motivational.
? Enthusiastic and prepared to learn.
? Self motivated and an excellent communicator.
? Composed and confident.
? Ability to work under to deadlines and goals using own initiative as part of a team
? Excellent negotiation and problem solving skills
? Good working knowledge of the Data Protection Act

Contact details

• Email: hr@cvd-insurance.co.uk

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