Salary: £14,250 (reviewed following completion of probation (approx 6 months))

Our client is a leading healthcare insurance organisation based boasting a modern office in central Bristol and have been voted in the ‘Times top 100 companies to work' for the past 4 years.

Due to their success they are looking to recruit 3 x Membership administrators to provide excellent service to customers by dealing with all telephone and written enquiries accurately and efficiently

You will be responsible for;

- Accurately administer paperwork for client memberships, resolving any issues that arise
- Managing and processing incoming work received by email, telephone and in written format, within set timeframes
- Taking ownership of queries and following them through to a satisfactory conclusion.
- Continually provide customers with complete, accurate and up to date information
- Actively participate in working towards meeting team and individual targets
- Liaising with customers via written and verbal communication, in order to ensure that queries are dealt with accurately and promptly
- Communicating effectively with other teams, customers and external intermediaries
- Providing clear written correspondence with the ability to construct non standard correspondence in order to communicate more complex issues
- Successfully managing and prioritising own workload in order to meet set deadlines

Candidates will have previous customer service and/or administration experience from within an office environment along with excellent communication skills.

This is an excellent opportunity to begin a career in a varied and challenging role within a leading organisation where you will be a valued member of staff and receive quality training and genuine progression opportunities.

Benefits include 25 days holiday, 35 hour week flexitime (Mon- Fri), pension, annual bonus, healthcare, and life insurance amongst many more.

Contact details

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