Claims Handler, central Bristol
£13-16k (depending on experience) + bonus + benefits

Positive and outgoing individuals with a flair for customer services wanted for full-time permanent work in Bristol City Centre

Working for a leading international insurance organisation you will be responding to inbound telephone calls from customers who wish to make a claim on their home insurance policies. You will be setting up new claims, dealing with existing queries and assessing the nature and extent of loss or damage to household property agreeing the most appropriate solution. You will also liaise with their Loss Adjusting team in order to resolve more complex and technical claims. Naturally you'll be dealing with customers who have suffered a loss so you need to be professional, calm and patient dealing with the customers' problems.

Benefits:
Voted as one of the best companies in Bristol to work for this organisation can offer an extremely impressive benefits and incentives package not to mention an enviable working environment and culture.

Applicant requirements:
- Excellent communication and listening skills
- 5 GCSEs above grade C including Maths and English or equivalent qualification
- Passion for delivering excellent customer service
- Driven and enthusiastic team player
- Professional, calm and patient
- A good sense of fun!

Full training is provided. Although no experience is necessary a customer service background will be extremely beneficial. There is also plenty of room for progression for those seeking a career in financial services.

Shifts:
35 hours, five days a week.
Monday to Friday shifts between 8am and 7pm (no late nights) and working 1 Saturday (9-5) or Sunday (9-5) every 6-8 weeks.

All applicants will be subject to strict referencing and a criminal history and credit check.

For more information please contact Kate Rudge at Flame Employment (part of the Options Group) on 0117 9075360.

Contact details

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