Customer Service Advisors/Claims Handlers, central Bristol, £13-15.5k (depending on experience)

Positive and outgoing individuals with a flair for customer services wanted for full-time permanent work in Bristol City Centre

Working for a leading international insurance organisation you will be responsible for taking inbound calls from the general public relating to motor or household insurance claims and ensuring absolute customer satisfaction.

Voted as one of the best companies in Bristol to work for this organisation can offer an extremely impressive benefits and incentives package not to mention an enviable working environment and culture.

Applicant requirements:
- Excellent communication and listening skills
- 5 GCSEs above grade C including Maths and English or equivalent qualification
- Passion for delivering excellent customer service
- Driven and enthusiastic team player
- A good sense of fun!

Training is provided. Although no experience is necessary a customer service background will be extremely beneficial. There is also plenty of room for progression for those seeking a career in financial services.

Shifts
35 hours, five days a week.
Due to an increasing number of part-time evening and weekend staff, full-time Claims Handlers may not have to work evening shifts or weekend shifts very often. However all applicants must be flexible and open to working a fair shift pattern as stated below.

- Monday to Friday 8-4, 9-5, 10-6 OR 11-7
- Some weekend work (9am – 5pm) but no more than 1 in 8 Saturdays or Sundays (not both), current team working 1 in 14

All applicants will be subject to strict referencing and a criminal history and credit check.

Contact details

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