Bristol office / office admin

Sales Support, Customer Service Advisor £18K

Date posted: Wednesday 2nd July

Location: Bristol

Do you want to work for one of the most reputable and well-established firms in Corporate and Business Information services?

This Client is seeking a Sales Support / Customer Service Executive, which is an important position within the Sales Team.

Profile:
The job-holder will develop in-depth knowledge of online products and the associated pricing structures with the intention of developing into a Sales Executive role.

Responsibilities include:

.Sales Administration Tasks

.Conference and Events attendance

.Client visits and online product demonstrations and training

.Telephone sales - inbound and outbound (new sales)

.Retention work

This role involves a high level of customer contact and the conference attendance and training will occasionally involve nights away from home. Excellent communications skills are needed as is the ability to be a 'team player'.

Role Requirements:

Ability to develop a full understanding of the products and in particular the electronic services in order to develop into Sales Executive role (training given)

Ability to gain knowledge of business procedures, and in particular the subscriptions process

Customer Services/Telesales/Account management experience

Ability to communicate across all departments and work as a team member

superb benefits are included in this role including PHI, Non-contributory pension & Life insurance.

Monday - Friday, 9am - 5pm

The position may suit those who have a strong retail background and are seeking a move into an office environment or those who are keen to progress from a general customer service role.